Автор Тема: Broadband speed very poor  (Прочитано 2321 раз)

JoeClark

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Broadband speed very poor
« : 21 Ноябрь 2017, 10:36:31 »

Hii ...





Usually I get around 1-1.2Mbps which is at least usable, however I am now stuck on a paltry 0.10-0.15Mbps which is pathetic and I keep being timed out of some websites. I have contacted my ISP - Fleur Telecom - who have been running some diagnostics and they can't find what is wrong as all their ping tests and trace tests don't show anything amiss. Speaking to them today the operator noticed that I pay my line rental to BT and not to Fleur Telecom (I only have a calls and broadband package with Fleur) and I could sense this was his chance to get rid of me. He advised me to contact BT and get them to do line checks. So I contacted BT, explained the problem and, you've guessed it, they said they could not help as I don't have their broadband package, although the guy did run a line test which he said was fine.


Thanks ..!


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